Privacy Policy
Last updated: January 1, 2025
Your privacy matters to us. This policy explains exactly what data we collect, how we use it, and your rights regarding your personal information.
Quick Summary
- We never sell your personal data to third parties
- You can request deletion of your account and data at any time
- Payment information is handled by secure third-party processors
- Your uploaded content remains yours — we only license it to provide the service
- You can opt out of marketing emails at any time
Table of Contents
1. Overview
DeepWaves ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using DeepWaves, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly: account registration details (name, email, password), profile information (bio, avatar, social links), payment information (processed securely by third-party providers), content you upload (music, images, event details), and communications with us. We also collect usage data automatically: IP addresses, browser type, pages visited, time spent on pages, and device information. We use cookies and similar tracking technologies to enhance your experience.
3. How We Use Your Information
We use your information to: provide and improve our services; process transactions and send related information; send administrative messages and updates; respond to your comments and questions; send promotional communications (with your consent); monitor and analyze usage patterns; detect and prevent fraudulent transactions; comply with legal obligations.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal compliance, fraud prevention, or dispute resolution purposes.
7. Your Rights
Depending on your location, you may have rights to: access the personal information we hold about you; correct inaccurate information; request deletion of your information; object to or restrict processing of your information; data portability; withdraw consent at any time. To exercise these rights, contact us through our Contact page.
9. Children's Privacy
DeepWaves is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@deepwaves.com or through our Contact page.
Questions about your privacy or data? We're here to help.